FAQs

Banner Image

The tracking number can be found in your shipping confirmation email or it can also be accessed via the Order History section for Mulher SkinCare registered members.

If you have questions about your order, send us an email and we will be happy to assist you.

FINDING THE RIGHT PRODUCTS FOR YOU
On MulherSkin.com you are able to browse products by Category, Skin Type, or Skin Condition. Simply visit the MulherSkin.com homepage and use the product browsing drop-down menu that best suits your needs.

TRY OUR SKIN CONCIERGE
Click here to answer a few questions and receive your recommended product
to achieve your results.

SEARCHING BY KEYWORD
There is a search box located at the top right of each page on MulherSkin.com. Simply type in the name of a product or other search term and click Go and you will be brought to a search results page.

Full ingredient lists for each product are featured on each product page on MulherSkin.com. Please Contact Us with your specific questions or concerns.

Your ultimate satisfaction with Mulher SkinCare is our goal. Therefore, we gladly accept a return of any item(s) purchased at MulherSkin.com upon receiving it
within 30 days of the purchase date. Simply locate your order in your customer account to initiate a return and generate a return shipping label.

When you return your purchase to MulherSkin.com within 30 days of purchase date, you will receive a refund to your original method of payment for the price of the item(s) less applicable shipping costs. We ask that you allow up to 30 days for the credit process once your return has been received. Items received more than 30 days after purchase date may not be returned.

Only items purchased on MulherSkin.com can be returned to MulherSkin.com. Items purchased elsewhere must be returned to their original point of purchase.

When you submit an order to your credit card company an authorization hold for the amount of the order is obtained. An authorization hold is not a charge and may appear to be an amount slightly higher than the order total. It is monies held by the credit card company which guarantees that funds will be available when the order is billed. Should you encounter a problem when placing an order, several authorizations may appear on your statement. These will be deleted by the credit card company automatically usually within 7-10 business days. Should
you have additional questions or concerns, please email us here. A Mulher SkinCare Representative will be happy to assist you.